Frequently asked questions
General Questions
Which areas do you cover?
We provide maintenance and handyman services in London, nearby suburbs, Milton Keynes, and Northampton.
Do you offer same-day services?
Yes, we offer same-day services based on availability. Please contact us as early as possible to secure a booking.
Do I need to provide any materials or tools?
No, our team arrives fully equipped with all necessary tools. However, if specific materials are required, we can source them for you.
How can I get a quote?
You can request a free quote by filling out our online form or contacting us via phone or WhatsApp.
Pricing & Payment
How do you charge for your services?
Our pricing is based on the scope of work, time required, and materials needed. We provide transparent estimates before starting any job.
Do you require a deposit?
Yes, for jobs over £500, we require a 30% to 50% deposit.
What payment methods do you accept?
We accept bank transfers and cash payments.
Work & Guarantees
Do you provide a guarantee on your services?
Yes, we offer a 30-day quality guarantee for all completed work. If any issues arise within this period, we will fix them free of charge (subject to our terms).
What happens if I’m not satisfied with the service?
Customer satisfaction is our priority. If you have any concerns, please let us know immediately, and we will do our best to resolve them.
Booking & Cancellations
How can I book a service?
You can book through our website, WhatsApp, or by calling us directly.
What is your cancellation policy?
If you cancel at least 24 hours in advance, there is no cancellation fee. For last-minute cancellations, a small fee may apply.
Can I reschedule an appointment?
Yes, you can reschedule up to 24 hours before your scheduled service time.
Expert Home Repairs at Your Doorstep
Trust Mtc for all your home repair and maintenance needs. Our skilled professionals ensure timely and reliable service across the United Kingdom.